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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Podstupka

May 9, 2024

5  out of  5 rating by Sharon Podstupka
""Like a good neighbor, State Farm is there" has never rung truer. Liliana and John are my heroes ... saved us from a GEICO nightmare. I can't recommend them strongly enough."
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mario rizzotto

March 27, 2024

5  out of  5 rating by mario rizzotto
"The best personal service always helps with questions and solutions to your questions"
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John McCoy

December 18, 2023

5  out of  5 rating by John McCoy
"Fast, professional service! Highly recommend."
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November 10, 2023

5  out of  5 rating by David
"I have been insured by Pete Masterson State Farm for 26 years and have sent many of my friends and family their way. Every claim and issue I’ve had to deal with has been sorted out by them with nearly zero effort on my part. Being willing to deal with the headaches on behalf of their clients, speaks volumes about the level of professionalism this agency displays. I will continue to refer anyone in need of coverage."
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Matt Seligman

July 14, 2023

5  out of  5 rating by Matt Seligman
"It is always a pleasure to work with Maria. Throughout the entire process of getting me set up she was very friendly and always looking to help and answer questions. Maria is communicative and is always quick to help resolve any issues. My family has worked with her for years and have had nothing but a very positive experience."
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Jessica Romandetti

July 3, 2023

5  out of  5 rating by Jessica Romandetti
"High recommend using Pete Masterson - State Farm Insurance Agent. I work with Millie Wales as my agent for the last few years. She is extremely knowledgeable, and also incredibly responsive. Millie has help me with insurance on my first car, first apartment and now a home as a first time home owner."
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Arianna Rosenberg

June 9, 2023

5  out of  5 rating by Arianna Rosenberg
"John is the ULTIMATE. He gives appropriate guidance in a resourceful, thoughtful and timely way. He is always responsive and works with you to find the best solution for your home and family. We really appreciate him!"
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Noemi Cuomo

May 25, 2023

5  out of  5 rating by Noemi Cuomo
"I have been with Masterson State Farm Agency over 30 years starting with my first car Eagle Talon. And now all my family cars and house are insured by State Farm. Wonderful agency. Everyone is very helpful. Our agent Liz Drankwalter is one of the best. She always there to give great advice and helping me and my family to have the right coverage we need. Always has the answers and quick to respond to my emails and calls. I highly recommend Masterson State Farm Agency and Liz for your insurance needs."
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Pat Faiella

May 24, 2023

5  out of  5 rating by Pat Faiella
"I have been a policy holder auto & home for many years and all I can say is that the service is always 5 stars. Maria and the whole crew are true professionals."
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Duncan Karcher

May 19, 2023

5  out of  5 rating by Duncan Karcher
"The best Home/Auto insurance agency ever. My first review of the Masterson State Farm agency after being insured by them for more than 30 years, I could not be more impressed with the responsiveness of everyone on the team, many of which have been the same people I have dealt with during my entire 30+ years. Adding and adjusting new components is easy and seamless. Great team atmosphere where everyone has each other’s back. Their claims team is super helpful and treats claimants like human beings. This group is the epitome of a well oiled machine. Kudos to the staff and management for all they do and for what they have created."
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Andrew Lutz

May 17, 2023

5  out of  5 rating by Andrew Lutz
"Been with Peter Masterson's agency for over 30 years, many polices in place because of them. My agent Liz Drankwalter is amazing and always there to help. Never had any issues with the few claims we had to place, and they were always helpful and supportive through the process."
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May 15, 2023

5  out of  5 rating by Maureen
"John Marsala is a pleasure to have as an insurance broker. John is extremely knowledgeable of the business. John is very patient with helping me understand my policy’s and the best way to go about things. I recommend him to both friends and family."
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Kathleen Welsh

May 10, 2023

1  out of  5 rating by Kathleen Welsh
"Completely Dishonest...lying multiple times and laughing at a customer is extremely bad customer service. Allowing a fraudulent claim check with my name first on a check cashed and no signature of mine on check is illegal. Then furthermore telling me I can't call there, is further unprofessionalism. Belittling and mocking is unacceptable from John Marsala, Maureen Corrigan and another girl in Georgia named Alisha Ingraham who never answers phone for 4 months. Maureen saying she doesn't want to be involved, when she was the one who alerted me to the claim clearly because my signature was not on check. An investigation was done by Chase and it was decided that I would have to receive half of close to 12,000 check. The monies from check were not even used for a roof claim filed. The money was used on a kitchen floor, appliances and a new basement floor and additional work. John Marsala Blaming Chase and telling me to sue them. This is because of the employees knowing the party that signed the check with only his name. There are plenty of honest insurance companies, I would strongly recommend others to go elsewhere. I was supposed to receive check after 3 months and now it's 4 months. In addition to this, the deed of my home that I own was under an alias name created by the other party, in clerk's office, other checks were cashed as well with my name on them, but not my signature...including countless IRS checks...taken out of my mailbox at my home. Constant drive bys at various times to steal checks from mailbox. An alias name was created for personal tax returns under Welsch. While he used the name Welsh for business purposes. I had no idea he was adding my name with alias last name. He clearly lied and said he was filing without me. I own a home and I'm homeless and disabled while none of my settlement agreement was followed. I was told to empty my bank account and give him all my cash or we couldn't get in new home in better school district. His ex friends were right, he was behind everything bad that has happened to me. Doctors saying when does this end?? Divorce papers filed on December 1st 2014...and served to a child. Horrendous lies in court documents by him too. That is called serious slander one doctor said. My cardiologist was right all of this is legal abuse and foul play and he said 5 years on a calendar?? With no custody battle to take all my money. He said they are trying to kill you."
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Lauren McCullough

May 4, 2023

5  out of  5 rating by Lauren McCullough
"I've been a customer with the Pete Masterson agency for more than 20 years. Their team has been part of all my life milestones, providing excellent advice and customer service to keep me and my family protected. They're responsive, proactive, and friendly."
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Ray Romeo

April 18, 2023

5  out of  5 rating by Ray Romeo
"Been with this agency for 25+ years and have always received outstanding care and service."
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Brian Bonell

March 22, 2023

5  out of  5 rating by Brian Bonell
"The best. John always answers my call or email immediately. After 15 years of having homeowners coverage from John and State Farm, we had our first claim last month. John made the entire process painless. He communicated every step of the way and followed up until our claim was settled and closed out. HIGHLY recommend!"
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Mike Nuzzi

October 20, 2022

5  out of  5 rating by Mike Nuzzi
"Been insured with them for years. Everyone has always been pleasant, knowledgeable and easy to work with."
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Sushil Vaswani

October 10, 2022

5  out of  5 rating by Sushil Vaswani
"Very grateful to the professionalism and efficiency of Elizabeth Drankwalter (aka Liz to all of us) all thru the years that I have been (still am) a customer of Pete Masterson State Farm Insurance Agent. She always has been helpful and been there for us whenever needed. Thank You."
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Lisa Curtin

October 6, 2022

5  out of  5 rating by Lisa Curtin
"Maria at Pete Materson State Farm is a complete Rockstar. Life is demanding, complicate, stressful with a plethora of red tape with everyone you deal with these days. Maria made my life the easiest it has been is years today. She has done this repeatedly over the 20 years I have been with Pete Materson. They take it upon themselves to help, collaborate, critically think and execute every detail from the simplest to the most complicated. Maria, Liz, Milli; absolutely everyone there is a phenomenal and Maria is their Rockstar. This is not one time, this is every time. Lisa Curtin"
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Coolmore Construction

August 25, 2022

5  out of  5 rating by Coolmore Construction
"We have been working with Maria and John for 15 years for our business and personal insurance needs. They have never let us down! Maria is always so friendly and helpful on the phone, and responds to all emails the same day. We would definitely recommend Maria, John and this State Farm office"
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James Flaherty

August 25, 2022

5  out of  5 rating by James Flaherty
"John and his staff at State Farm are simply the best in the business. They explain everything in detail so you know exactly what your coverage includes and they respond immediately whenever issues arise. I highly recommend John for all your insurance needs"
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Sam Maiorano

August 3, 2022

5  out of  5 rating by Sam Maiorano
"Masterson State Farm office, specifically Liliana, has been excellent to me. They were less expensive than Geico on both auto and home. Liliana is prompt, professional, and very courteous. I recommend Masterson State Farm for all of your insurance needs."
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Harris Berloe

July 20, 2022

5  out of  5 rating by Harris Berloe
"This review is expressly for Liz Drankwalter at the Pete Masterson State Farm Agency. I have had the pleasure of knowing her for over twenty years. Her attention to detail and support with account changes, billing and claim assistance is second to none. I just moved to another state and her assistance has been invaluable from finding me local State Farm agents to chose from and then coordinating coverages. Liz is the reason I have remained a State Farm customer and you would be lucky to have the ability to work with her"
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Francine Morgenstern

July 14, 2022

5  out of  5 rating by Francine Morgenstern
"State Farm Insurance Masterson Agency is a pleasure to work with. Used for over 50 years. Agent Mildred Wales is professional, efficient and a pleasure to work with!"
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Reva Wayne

April 7, 2022

5  out of  5 rating by Reva Wayne
"It is my pleasure to leave an amazingly positive review of John Marsala at State Farm (Williston Park, NY). John and his staff have not just done his/their job of helping me secure incredibly well priced insurance for my home, car and even Umbrella Policies, John has gone well ABOVE and BEYOND in helping me with my daughter, providing me with expedient responses to concerns, while always making sure all my insurance needs were met. As such, I have recommended John and his office to countless friends and family, wherein they too have been provided with superior insurance services (and pricing), always with a personal approach. Thank you John. R"